About Us

Conquest Consulting was originally incorporated in Singapore in 1998 as Conquest Consulting Pte Limited. When the founder, Len Norman, returned to Australia after his stay in Singapore, he launched Conquest Consulting Pty Ltd in May 1999. At its essence, Conquest Consulting is a consultancy set up to help organisations manage their Intellectual Capital by utilising Talent Management Forensics (TMF), a concept invented by the founder. This is achieved in many ways. It draws on our vast experience in all aspects of intellectual resource management.

It?includes:

  • Resource Deployment
  • Opportunity Management
  • Career Planning
  • Succession Planning
  • Training Needs Analysis
  • Skills Inventory
  • Skills Gap Analysis
  • Peer Review Performance Assessments – see www.skillspeak.com.au – Governance Park by Skillspeak
  • 360 Degree Staff Performance Assessments
  • Team Skills Analysis
  • Recruitment Support
  • Support for Event Judging – see www.thejudgingexperience.com – UB The Judge

The flagship?product is Skillspeak,?invented and developed in Australia. The same tool?is used to achieve all of the above and more, combined with its derivatives. It is the world?s most?complete solution for managing intellectual resource. This is based on the fact that it works to provide all the data a talent practitioner will need. We know this because the genesis of the product came from having to solve the “talent management challenge” for a very large technology company. The tool has been designed to be used and useful for the people with the challenge of managing this fluid resource – “the available talent of staff”.?? Notwithstanding its functional power, the tool and the information delivered, is very easy to use.

Len Norman

Len Norman is the founder of Conquest Consulting Pty Ltd and the inventor of the SkillSPeak tool. Len?followed a technical career initially, highlighted by being the first operator in Australia for the new breed of?mainframe systems.? After years of training all new operators in Australia, he moved to systems development where he mastered commercial and scientific programming languages and systems design. He was honoured for exceptional customer service when he received a personal letter of thanks from the Chairman of the?Corporation in New York.

Len made a move into the field of Education and was soon appointed National Manager of Customer Education. He remained closely associated with Education for the rest of his career and always held functional management positions. In Education, he pioneered many breakthroughs in thinking, including the case for self-study offload from traditional stand-up classroom, the methodology of determining demand for education and subsequent scheduling, the use of strict continuous quality improvement and alliances to pioneer the outsourcing of training delivery.

The issue of measurement to achieve quality has always been a driving influence. Len developed a new way of recording progress by participants in training programs. Many inductees in those streams of training became captains of industry?in later years. The ability to correctly identify their emerging talent was a significant factor in their early development

The need to identify and draw on the best skills available, nurtured an early recognition of the importance of accurately documenting and harnessing the skills held by staff. This had never been effectively addressed.?After devising systems to better manage the content, scheduling and administration? of training programs, Len was asked?to head up a team in Hong Kong to invent and develop a skills assessment tool as marketing support for the Education stream.?As a result, a product was created which met its purpose perfectly and was then independently marketed in the USA?to great effect.

Following on from this success, Len was given the task of implementing skills management for the main stream of the business.? It was in this assignment that the reality of the?complexity of managing intellectual resources became evident.?The problem was one of gathering accurate and?sufficient information, with the full cooperation of staff.?In this period, Len invented a suite of tools to deliver much-needed information to the business. These experiences prepared the way for the ultimate tool that has now brought it all together.?Every aspect of the tool’s functionality is aimed at solving a problem or answering a question for an interested party.

Conquest Consulting believes that Work Evaporates in the Hands of an Expert so we are?in the business of simply creating experts

Len also had years of experience treading the boards as an amateur actor and has developed a strong personal presentation delivery style. He has invented several business games and has been a great supporter of ABW Enterprise Education, helping to develop management games and materials for high school business training.

Len?s other inventions include:

  • A TV Game Show or Board Game
  • Training evaluation methodology for continuous quality improvement
  • A corporate people ranking process ? incorporating a unique 360 ? methodology
  • An objective assessment process for line staff
  • Training program administration management
  • Business Games
  • Management Game to demonstrate the need for Customer Service
  • The ultimate judging services tool – UB The Judge

Len has also developed two powerful one-day training events:

  • Fiduciary Duty?(studying the movie ?12 Angry Men?)
  • Professionalism for PROFIT

Len is?a past Director on the Board of Directors of a financial institution.